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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robin Sweeney

April 5, 2024

5  out of  5 rating by Robin Sweeney
"Great attention ro detail. Listened to my needs and pit together very professional offering. So glad I selected Michelle !"
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Rachel McCallister

March 28, 2024

5  out of  5 rating by Rachel McCallister
"Kara is the best!"
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Michelle McKenney

March 25, 2024

5  out of  5 rating by Michelle McKenney
"When we made the switch to Melissa Hylton State Farm they helped us receive more coverage without increasing our premiums. We are very pleased with the professional but personable service we have received from the team at Melissa Hylton State Farm. The sweet receptionist patiently listens to our concerns and if she doesn’t have the answer she is quick to find out or directs us to another friendly team member that answers any questions we have."
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Landdis Hollifield

February 29, 2024

5  out of  5 rating by Landdis Hollifield
"A wonderful agency who helped our family find the right policy for our new home. Super friendly staff who were easy to work with and got us what we needed when we needed it."
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Thomas Hayes

February 15, 2024

5  out of  5 rating by Thomas Hayes
"Missy Hylton and her staff in Covington went above and beyond to help us through our accident. Highly recommend them if you need a new agent give them a call."
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Aaron Surgeon

February 14, 2024

5  out of  5 rating by Aaron Surgeon
"Very helpful and made it very easy to make the switch from my previous company"
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Faye Brookman

February 13, 2024

5  out of  5 rating by Faye Brookman
"State Farm is the greatest insurance company that I could ever ask for I have been with them over 25 years they always get me what I need as soon as possible thank for everything you guys do for us"
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Cam Grizzel

February 11, 2024

5  out of  5 rating by Cam Grizzel
"So nice to talk to and so helpful."
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Stephanie Harrison

February 9, 2024

5  out of  5 rating by Stephanie Harrison
"ALWAYS great service!"
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Colby Bevins

February 9, 2024

5  out of  5 rating by Colby Bevins
"I had a very complex insurance situation. Ann was very polite and kept me informed during the entire process. Everyone at this office I encountered was polite. Very satisfied. 10/10 would recommend for all your auto and life insurance needs."
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Katie Brigham

January 3, 2024

5  out of  5 rating by Katie Brigham
"Kara is awesome and I appreciate her help so much!"
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yetta williams

December 29, 2023

5  out of  5 rating by yetta williams
"My sister referred me after a bum quote from a company I’d been with for years. I thought ok I’ll take my chances. I’m so very glad I did. It was a joy working with my new agent. I’m more than excited to begin this new journey with State Farm. I’m going to use them for so many more projects and years to come. 😃"
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Tonya Mills

December 19, 2023

5  out of  5 rating by Tonya Mills
"Melissa Hylton and her insurance team are amazing and went above and beyond to see that our claim was taken care of after we totaled our new vehicle hitting a deer. A special thank you to Aaron, Missy, and Makenna for all the updates."
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Catherine Smith

December 7, 2023

5  out of  5 rating by Catherine Smith
"Fast, Friendly seamless policy change. I am happy to have made the switch, Kara was professional and helpful."
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Judith Droke

December 7, 2023

5  out of  5 rating by Judith Droke
"Melissa and Ann have been great! I give them exceptional rating! So kind and knowledgeable! Glad to be apart of the State Farm insurance !"
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December 1, 2023

5  out of  5 rating by Seth
"Wonderful agency. Goes through the policy with you to help you get the policy you need and very knowledgeable. Very satisfied with their customer service."
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Vee Lewis

November 29, 2023

5  out of  5 rating by Vee Lewis
"It was great especially thank you too Susie"
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November 23, 2023

5  out of  5 rating by Renny
"Love State Farm Insurance the staff very nice and professional they will explain your policy."
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Marty Wells

November 20, 2023

5  out of  5 rating by Marty Wells
"Melissa hylton - State Farm are great friendly and attentive people in the office. They are always very helpful."
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Ann Wells

November 20, 2023

5  out of  5 rating by Ann Wells
"I could not have chosen a better work environment! We all work together for the betterment of our clients. Whom without we would not be here! LIKE A GOOD NEIGHBOR, STATE FARM IS THERE!"
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Greenbrier County E A S

November 7, 2023

5  out of  5 rating by Greenbrier County E A S
"Great customer service and always available when needed. Keep up the great work"
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Cody Fisher

April 20, 2022

5  out of  5 rating by Cody Fisher
"This State Farm office is always personable and treats you like family! Excellent customer service, and great auto and home insurance policies. Shoutout to Kara McCallister for always helping me and letting me know everything is taken care of. Amazing group of ladies!"
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James Russell

March 16, 2022

5  out of  5 rating by James Russell
"Great job!"
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Norm Normandin

February 10, 2022

5  out of  5 rating by Norm Normandin
"Excellent service with the entire staff. Miss Hilton provided immediate service and advice. Thank You. Norm."
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Eric Essex

October 28, 2021

5  out of  5 rating by Eric Essex
"I've had State Farm for years, This office is always ready to help me when I need them, Best insurance company in my opinion, especially when it's time to use your insurance."