State Farm® Insurance Agent Melissa Hylton
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marsha Nickolay
May 30, 2024
"Best customer service ever. They are always so friendly and helpful. Always ready to assist. Love them."
Melanie Arritt
May 10, 2024
"They were incredibly helpful as I switched insurance. They took the time to make sure I had what I needed and to get me the best discounts. Thank you!!!!!"
Loretta Orsi (Annie)
May 7, 2024
"Susie was very thorough and patient. She provided all of my options for vehicle and renters insurance. I recommend her and State Farm for all of your insurance needs!"
"Thank you for the opportunity to be of service. Susie is fantastic and will continue to take good care of you. "
David S.
April 25, 2024
"Great people who can answer your insurance questions . Everyone l have dealt with, were more than happy to help in any way they possibly could ."
"Thank you. We are glad to have you as a client. "
Kayla D
April 12, 2024
"State Farm through Melissa's office has been my insurance provider since I took out my own policy many years ago. They're helpful online, via phone, via email, & incredibly professional & efficient in the office (which is lovely, by the way). Thank you for helping to protect my family!"
"Thank you Kayla D. We appreciate your business!"
Robin Sweeney
April 5, 2024
"Great attention ro detail. Listened to my needs and pit together very professional offering. So glad I selected Michelle !"
"Thank you Robin. You were a joy to help! Melissa "
Rachel McCallister
March 28, 2024
"Kara is the best!"
"Thanks Rachel. We think so too and are blessed to have Kara on our team!"
Landdis Hollifield
February 29, 2024
"A wonderful agency who helped our family find the right policy for our new home. Super friendly staff who were easy to work with and got us what we needed when we needed it."
"Thank you for taking the time to leave a review. We appreciate the opportunity to be of service to you!"
Thomas Hayes
February 15, 2024
"Missy Hylton and her staff in Covington went above and beyond to help us through our accident. Highly recommend them if you need a new agent give them a call."
"Thank you Thomas for being a loyal customer and giving us the opportunity to be of service. We do have a great team!"
Aaron Surgeon
February 14, 2024
"Very helpful and made it very easy to make the switch from my previous company"
"Thank you. We appreciate the opportunity to help your family and for the continued referrals. "
Faye Brookman
February 13, 2024
"State Farm is the greatest insurance company that I could ever ask for I have been with them over 25 years they always get me what I need as soon as possible thank for everything you guys do for us"
"Thank you Faye. We hope to be of service to you for another 25!"
Cam Grizzel
February 11, 2024
"So nice to talk to and so helpful."
"Thank you Cam. We appreciate you as well. "
Stephanie Harrison
February 9, 2024
"ALWAYS great service!"
"Thank you Stephanie. We strive to be 5-Star. "
Colby Bevins
February 9, 2024
"I had a very complex insurance situation. Ann was very polite and kept me informed during the entire process. Everyone at this office I encountered was polite. Very satisfied. 10/10 would recommend for all your auto and life insurance needs."
"Thank you Colby. Ann does a great job. "
Katie Brigham
January 3, 2024
"Kara is awesome and I appreciate her help so much!"
"Thanks Katie and yes Kara is a valuable team member. "
yetta williams
December 29, 2023
"My sister referred me after a bum quote from a company I’d been with for years. I thought ok I’ll take my chances. I’m so very glad I did. It was a joy working with my new agent. I’m more than excited to begin this new journey with State Farm. I’m going to use them for so many more projects and years to come. 😃"
"We are happy to be able to be of service for your insurance needs. "
Tonya Mills
December 19, 2023
"Melissa Hylton and her insurance team are amazing and went above and beyond to see that our claim was taken care of after we totaled our new vehicle hitting a deer. A special thank you to Aaron, Missy, and Makenna for all the updates."
"Thank you Tonya. We appreciate your business. "
Catherine Smith
December 7, 2023
"Fast, Friendly seamless policy change. I am happy to have made the switch, Kara was professional and helpful."
"Thank you Catherine b we are glad you made the switch too! And Kara is an asset to our team!"
Judith Droke
December 7, 2023
"Melissa and Ann have been great! I give them exceptional rating! So kind and knowledgeable! Glad to be apart of the State Farm insurance !"
"Thank you Judith for trusting us with your insurance and banking needs. "
Seth
December 1, 2023
"Wonderful agency. Goes through the policy with you to help you get the policy you need and very knowledgeable. Very satisfied with their customer service."
"Thank you Seth. Glad to have you on our book. "
Vee Lewis
November 29, 2023
"It was great especially thank you too Susie"
"Thank you Vee! Susie is the best and always gives more then a 100%"
Renny
November 23, 2023
"Love State Farm Insurance the staff very nice and professional they will explain your policy."
"Denny, thank you for the review and for allowing us to be of assistance. "
Marty Wells
November 20, 2023
"Melissa hylton - State Farm are great friendly and attentive people in the office. They are always very helpful."
"Thank you Marty. We are glad to be of assistance to you and your family. "
Greenbrier County E A S
November 7, 2023
"Great customer service and always available when needed. Keep up the great work"
"Thank you. It’s a pleasure working with your team too. "
Cody Fisher
April 20, 2022
"This State Farm office is always personable and treats you like family! Excellent customer service, and great auto and home insurance policies. Shoutout to Kara McCallister for always helping me and letting me know everything is taken care of. Amazing group of ladies!"
"Thank you Cody for your business! And thank you too all the staff for continuing to always put customers first!"